As an industry thought leader and partner to regulators, we are proud to stand by our integrity and deliver quality over the years.
We prioritise increasing healthcare accessibility in Asia and maintaining strong relationships with pharmaceutical companies and customers. Our Quality Management System ensures adherence to international guidelines and our warehouses are certified for select ISO standards, GDP, and GMP. Our Quality Roadmap, focused on People, Process, and Technology, regularly evolves to meet changing compliance requirements and business needs.

Zuellig Pharma Quality Roadmap

Our quality roadmap, focused on People, Process, and Technology, ensures we meet our quality objectives. It's regularly updated to keep up with compliance requirements and changing business landscape.

2022

Forward-Thinking Industry Quality Leadership

We build strong quality culture in the pharmaceutical industry through agile people development, while supporting organisation Quality Assurance needs to meet strategic business goals and driving digital enablement.

2023

Quality Leadership Gives Clear Competitive Advantage

We offer transparent career pathways to make Quality Assurance a vocational choice among employees, as we attract talents who can effectively deal with the escalating complexity of compliance in the pharmaceutical industry.

2024

Value Creation through Quality Leadership

We model Quality Assurance competency as an integral part of our human capital development and establish ourselves as recognised thought leaders in the quality process, both internally and externally.

2025

Digitally-Enabled Quality Risk Management

We develop quality risk management teams who are natural digital natives with Zuellig Pharma Quality 4.0 being fully integrated in the company’s technology landscape.

2026

Quality Expertise Leveraged Across Clients, Governments, Regulators, Educators

We are recognised as Quality experts in the industry across the region and our Quality Management System is viewed as the pharmaceutical industry gold standard.

Vision

To make healthcare more accessible, we ensure that the highest quality standards meet the evolving needs of our community. We develop people and teams to build organisational quality competency and assurance to maintain the currency of the Zuellig Pharma Quality Management System and ensure harmonised implementation across our business.

Mission

To exceed the expectations of our healthcare partners, we embody a culture of quality. In Zuellig Pharma, we embed quality end-to-end in our processes, systems, and infrastructure. We design quality initiatives that contribute to improving business and operational efficiencies and effectiveness.

Policy

Every member in Zuellig Pharma is a quality practitioner that adheres to the rules and expectations of our culture of quality. We establish and track quality key indicators and trends and serve as the quality core of competence for all Zuellig Pharma stakeholders.

Certifications

We adhere to the highest ethical standards across our network to ensure patient safety, data privacy, and an uncompromised supply chain for your products. The safety and reliability of our services ensure that the drugs that are administered to patients have been handled with the highest levels of care.

Our Quality Management System is designed around the requirements of key regulatory bodies, such as the MHRA and EMA from Europe, US FDA, the WHO, PIC/s and ICH.

Certifications

  • GMP Certification
  • GDP Certification
  • GDPMD Certification
  • ISO 9001
  • ISO 13485
  • ISO 14001
  • ISO 45001
  • ISO 27001
  • TAPA FSR - 2017 Level A
Licenses
  • Importer/ Distributor/ Wholesaler Controlled Drugs
  • Importer/ Distributor/ Wholesaler Medicinal Products
  • Importer/ Distributor/ Wholesaler Cytotoxic Products
  • Importer/ Distributor/ Wholesaler Medical Devices
  • Manufacturing license (Secondary Repackaging)

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