New platform provides quick, easy and a streamlined digital purchasing process for orders, payments and returns of prescription drugs, medical devices or consumer health products anytime, anywhere.

SINGAPORE, 18 June 2024

Zuellig Pharma, a leading healthcare solutions company in Asia, has announced that it has launched eZRx+, an enhanced version of its premier self-service B2B eCommerce healthcare purchasing platform, which has been tailored exclusively for pharmacies and clinics in the region.

The award-winning eZRx platform, a feature-rich and user-friendly portal for healthcare businesses to place orders directly for prescription drugs, medical devices and consumer health products, first made its debut in 2020 and has become ASEAN’s largest digital B2B healthcare e-commerce platform. With added accessibility through both web platform and mobile application, eZRx+ now supports more than 61,000 users and 65,000 products across the region in 9 markets, and has transformed traditional purchasing behaviour, boosting efficiency as orders can be made 24/7 without an intermediary.

With the new eZRx+, Zuellig Pharma customers can experience a more intuitive and direct self-order process with real-time order tracking, live notifications, an AI-powered chatbot, and seamless order, payments and returns management. eZRx+ aims to be the quickest, easiest and most accurate method for pharmacists and purchasers to place orders, while allowing them access to competitive deals and promotions on a wide range of healthcare products through an enhanced user interface.

Zuellig Pharma has made great strides in developing innovative solutions to meet our customers’ and their patients’ needs, as part of our mission of making healthcare more accessible. As an integrated healthcare solutions company in Asia, we take pride in building end-to-end innovations that create a connected healthcare ecosystem, with patient centricity at its core,” said John Graham, Group CEO, Zuellig Pharma.

“By centralising purchasing through eZRx+, healthcare organisations can streamline their procurement processes, reducing the time and effort spent on sourcing essential medical supplies. This allows them to dedicate a greater focus on patient care.”

eZRx+ is currently available to customers in Cambodia, Indonesia, Malaysia, Myanmar, Philippines, Singapore, Taiwan, Thailand and Vietnam.

About Zuellig Pharma

Zuellig Pharma is a leading healthcare solutions company in Asia, and our mission is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital and commercial services to support the growing healthcare needs in this region. The company was started a hundred years ago and has grown to become a multibillion-dollar business covering 16 markets with over 12,000 employees. Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world.  

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